Bank Of America Mobile Deposit

You may accidentally deposit a check twice on your bank’s mobile app. When the same check is deposited twice at the same financial institution, it’s likely to be caught and rejected by the bank. The bank’s mobile deposit software may immediately reject the second deposit, or it may be found by staff at the bank later. The description of the deposit in your account will include the words 'IRS” and TAXEIP” How can I deposit my paper check without visiting a Financial Center? Download our Mobile Banking app. In the app, you can deposit a paper check, using a photo image, and get confirmation immediately that your deposit has been received.

Microsoft Internet Explorer 6.0 is no longer compatible with Online Banking. To ensure maximum security and the best experience, please:

• Go to the Internet Explorer, Firefox or Chrome websites and download a new browser version
• Review Online Banking system requirements, options for access, notices and disclosures
• Once you have finished, you will need to restart your computer and sign back into Online Banking

Online Banking and eCommunications System Requirements

When you first enrolled in Online Banking, you agreed to receive certain Online Banking notices, disclosures and communications ('eCommunications'). Please refer to your Online Banking enrollment documents for a list of these eCommunications. While you may be able to access Online Banking and eCommunications using other hardware and software, your personal computer needs to support the following requirements:

• An operating system, such as:
  • Windows NT, 2000, ME, XP, Vista or Win 7; or
  • Mac OS 10
• Access to the internet and an internet browser which supports HTML 4.0 and 128bit SSL encryption and Javascript enabled, such as:
  • For Windows NT, 2000, ME, XP, Vista, or Win 7
    • Microsoft Internet Explorer 7.0 and higher
    • Firefox 3 and higher
    • Chrome 3.0 and higher
  • For Macintosh using OS 10.x
    • Safari 3.0 and higher
    • Firefox 3 and higher
    • Chrome 4.0 and higher

Most eCommunications provided within Online Banking or at other Bank of America websites are provided either in HTML and/or PDF format. For eCommunications provided in PDF format, Adobe Acrobat Reader 6.0 or later versions is required. A free copy of Adobe Acrobat Reader may be obtained from the Adobe website at www.adobe.com.

In certain circumstances, some eCommunications may be provided by e-mail. You are responsible for providing us with a valid e-mail address to accept delivery of eCommunications.

To print or download eCommunications you must have a printer connected to your computer or sufficient hard-drive space (approximately 1 MB) to store the eCommunications.

Withdrawing Consent to eCommunications and Effect on Online Banking Access

Subject to applicable law, you have the right to withdraw your consent to receiving eCommunications by calling the appropriate toll-free customer service phone numbers listed on the Customer Service tab. You will not be charged a fee for withdrawal of your consent.

If you withdraw your consent, we may stop providing you with eCommunications electronically and we may terminate your Online Banking access. Your withdrawal of consent is effective only after you have communicated your withdrawal to Bank of America by calling the appropriate customer service phone numbers and Bank of America has had a reasonable period of time to act upon your withdrawal. Your consent shall remain in force until withdrawn in the manner provided in this section.

Personalize your app

Arrange the app’s features in a way that makes the most sense to you—on a per-device basis and move things around using the new dashboard feature. View our tutorial for details.

View balances and account activity

Search for transactions, add a note or an image, and filter by tags. Access up to 120 days of account transaction history, then accumulate more history going forward.

Make deposits using your device camera

Deposit checks into checking or savings accounts using the mobile deposit feature.

View e-Statements

e-Statements currently accessed in Online Banking are now available in Mobile Banking.

Touch ID or PIN authentication

Easily and securely log in using fingerprint, facial recognition or personal identification number.

Improved security

Bank Of America Mobile Deposit App

Utilizes a one-time passcode to complete certain transactions.

Link other accounts

Transfer funds

Transfer funds between your VirtualBank accounts and setup transfers with external bank accounts.

• User ID – 'Remember Me' capability
• Touch ID® for iPhone®
• Fingerprint Authentication for Android™ phones
• View check images
• Change your password from your phone
• Mobile Deposit limit display
• Auto-capture check image functionality when you deposit your checks
• View up to 90 days of mobile deposit history
• Change to a preferred landing page

• View, add, edit, and delete your payees and payments
• Import payees from contacts
• Select and view favorite payees for easy access
• Make person to person payments

Mobile Deposits

• Download and open our Mobile Banking app on your smartphone.
• Take photos of the back and front of the check(s) that you wish to deposit.
• Once you've successfully submitted your deposit, you'll receive an email confirmation.
• Mobile Deposits made by 8pm ET on a business day will be credited the same day.

Preview some of the features in our video.

Sign up for E-Statements

Enroll your account(s) in minutes:

1. Log into Online or Mobile Banking
2. Select a deposit account
3. Select “Documents”
4. Click on “Documents and Settings”
5. Enroll “All Accounts,” or place checkmarks next to account(s) you wish to enroll
6. Click “Save Settings”

Mobile Banking FAQs

How do I sign out of the Mobile Banking app?

When you close the Mobile Banking app, you are automatically signed out.

Who do I contact with any questions about the app?

Any questions in reference to the feature/functions or issues relating to the app can contact our Client Service
at 1-877-998-BANK (2265).

How do I use the “organize accounts” feature to see my accounts in a certain order?

View the tutorial.

Can I send secure messages within the app?

Secure messaging is currently not available in the app but will be available in a future enhancement.

Is the email option available in the app a secure way to send information about my account?

Bank Of America Mobile Deposit Reversal

No, the email option in the app should only be used for general questions or product information.
You should never enter your account number, login credentials or other non-public information in a
regular email.

Bank Of America Mobile Deposit Endorsement

How does the new feature of connecting to an institution work?

Connecting to an institution allows you to view your account information at other participating
financial institutions. Not all banks participate, so if your bank is not in the top 25 pick list you can try
entering your bank name in the search field. If your bank participates it will ask you to enter the login
credentials you use for that bank. If the bank does not participate, you will receive a message stating
“We don’t recognize this institution”.

Have more questions? Feel free to contact our Client Service Department at 1-877-998-BANK (2265)

Bank Of America Mobile Deposit

Bank Of America Online Banking App